Recent City of Greater Geelong scam alert

A new scam is targeting Geelong residents and asking for their details, claiming to be calling on behalf of the City of Greater Geelong.

The City of Greater Geelong Council was alerted to the scam last Friday and would like to warn the public to be careful when receiving calls claiming to be from them.

Customer and Corporate Services director Bryce Prosser said the call had come from a mobile number, which meant it was a scam.

“On Friday our customer service line was contacted by a community member reporting that they had received a call from someone claiming to be from the City of Greater Geelong looking to ‘confirm details’,” he said.

“As a guide, any phone survey being conducted by or for the City will be carried out via a landline.”

Mr Prosser said there had been no further reports of calls since the public was alerted to the scam on Friday.

“We placed a message on our Facebook page and website warning others of the potential to receive this type of call,” he said.

“We are aware that National Field Services – a market research agency – has recently been conducting the Victorian Local Government Survey on behalf of the state government, asking questions to residents about the quality of their local council’s services.

“These calls always come from a landline number, and their surveying is now finished until the next quarter of this year.”

Any phone surveys conducted by or for the City of Greater Geelong are listed on their website’s ‘Your Say’ page.