Telstra customers in Barwon Heads will not have access to mobile phone coverage early next week.
Third party works at Barwon Heads mobile base station will bring temporary disruptions with
Telstra asked to shut down the station between Monday December 11 and Tuesday December 12.
Telstra said this has been requested by a third party who will be completing upgrade work on the tower and is following health and safety regulations.
Telstra mobile customers will receive text messages advising them of the upcoming works.
Landline services, NBN internet services and mobile coverage from other providers will not be impacted.
Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically be diverted to any working mobile network for connection to emergency services and should not be impacted.
For mobile coverage in the interim, if residents have access to a wi-fi signal at home or at work, Telstra encourages residents to activate wi-fi calling. This is a free setting on most popular mobile phones and allows your mobile to use a wi-fi network to make and receive mobile calls. To find out more search ‘Telstra wi-fi calling’ or search in your settings icon on your phone.
“We know many businesses use the Telstra network for their EFTPOS terminals,” Telstra said.
“However, Telstra does not operate the EFTPOS network; it is operated by financial institutions. Many EFTPOS terminals can also be connected using fixed line or Wi-Fi/NBN internet connections.
“Retailers should contact their bank for more information and details on how to switch between these methods to ensure continuous service.”
