Queenscliff’s BIG4 Beacon Resort has been recognised as a 2020 Travellers’ Choice Best of the Best award winner.
Based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic, award winners exemplify travelers’ ultimate favourite, top one per cent of hospitality businesses around the globe.
Big4 Beacon was included in three categories: Best Family – Australia; Best Family – South Pacific; and Best Luxury – Australia.
Big4 Beacon owner-operator Lorraine Golightly was excited at the news.
“Our whole team is so proud to be the recipient of this esteemed award, especially when it is recognised by travellers worldwide,” she said.
“To prove ourselves to be ‘best of the best’ in an incredibly competitive online environment is a testament to our team and their passion for exceeding guest expectations by delivering exceptional customer experiences.
“The key to our success is their ‘can-do’ attitude which ensures we can guarantee an experience with wow-factor.
“On top of our win, the TripAdvisor Awards have publicised the strength of tourism in Queenscliff and Point Lonsdale, with Lon Retreat and Athelstane House also receiving accolades for being in the top 10 per cent of hotels.
“Our family and our team are incredibly grateful to all of our past guests who took the time to complete a review on Tripadvisor. An online review is more powerful than any advertisement and is particularly important to a small, family-owned business such as ours.
“Our industry has had an incredibly tough six months so it really is wonderful to receive some good news.”
