Telstra customers in St Leonards will experience disruptions from next week as the company begins upgrading its mobile base station in the town.
Due to the major work required on the site, a full site shutdown will commence on Monday June 5 to Thursday June 8. Final testing and integration of the equipment will take place on Friday June 9.
Customers in the vicinity of outer St Leonards may be able to obtain service from our other Telstra mobile towers during the disruption.
Telstra mobile customers may start receiving text messages advising them of the upcoming upgrade this week.
Landline services, NBN internet services and mobile coverage from other providers will not be impacted.
Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically be diverted to any working mobile network for connection to emergency services.
“We know that there is never a good time for work like this to occur, however the service disruption is required to perform the significant work required to provide the new technology and speed and capacity to St Leonards,” Regional General Manager for Telstra Steve Tinker said.
“We are continuing to expand our 5G network across regional Victoria and nationally we are adding new sites to the network every week.”
The upgrade is intended to improve mobile connectivity in the existing coverage footprint and will not provide additional coverage.
The upgrade is intended to bring added benefits for customers on the Telstra 4G network with more capacity, providing better network connectivity and less
congestion in St Leonards when it is busier.
